Program ObjectivesBy end of programme, delegates will:
- Develop awareness of problem solving steps.
- Identify their problem solving styles.
- Master a variety of problem solving tools.
- Identify root causes from symptoms to the identification of appropriate solutions for different problems.
- Acquire problem solving and decision making skills by matching their problem solving style.
- Recognise ways to think creatively and work towards creative solutions.
- Grasp knowledge of the top ten rules of good decision-making.
Program Outline:
- What is Problem Solving
- Analysing Problems
- Problem Solving Styles
- The Problem Solving Model
- Approach a Decision
- The Problem Solving Tools
- Creative Thinking in Problem Solving
Target Audience
- Managers and heads of departments.
- All workers in the leadership positions.