Program ObjectivesBy end of programme, delegates will:
- Develop an understanding of facilitation as a support tool.
- Recognise the competencies and skills related to effective group facilitation.
- Realise the difference between content and process.
- Comprehend the four stages of team development and the different methods of facilitation related to each stage.
- Apply common process tools to make effective meetings.
Program Outline:
- What is Facilitation?
- Types of Groups and Group Norms
- Content and Process
- Types of Thinking
- Open Discussions
- Handling Controversies
- Listening for Common Ground
- Facilitation Techniques
- Handling Difficult Dynamics
- Intervention Strategies
- Sustainable Agreements
- Stages of Team Development
- Analysis Tool
Target Audience
- Managers and heads of departments.
- All workers in the leadership positions and administration of facilitation.