Program ObjectivesBy end of programme, delegates will:
- Appreciate the strategic importance of change for the survival of organisations.
- Develop understanding of the different ways of positive and negative reaction to change.
- Recognise the role of attitude as the key factor of adaptation to change.
- Identify the stages of change.
- Learn ways and tactics to deal with change management issues.
- Develop strategies for dealing with and accepting changes in organisations.
Program Outline:
- The change process
- The human response to change
- The pace of change and adaptability rate
- The pyramid response to change
- Resistance to change
- The Four-Room Apartment model
- Your change management strategy
- Anger management
- Stress management
- Your action plan
Target Audience
- Senior Administration.
- Managers and heads of departments.
- All workers in the leadership positions.